Document Verification
In order for us to verify your documentation, please follow the guidance detailed below. Submitting documentation that does not comply with this guidance may result in the verification not being completed. In these circumstances you may be required to re-submit your documentation and this could result in delays to your Introducer profile access being provided.
- Any pictures and/or scans must be copied from original documents.
- Documents downloaded from the internet are usually acceptable, we will inform you if we require additional information.
- Separate documents must be provided to verify the applicant and/or guarantor’s name and residential address.
- Current full, or provisional UK/EU photocard driving licence.
- Current Passport.
- National Identity Card (the card must contain a photograph of the individual).
- Any current Government issued document (must contain a photograph of the individual).
- We will accept any of the following file formats:
- PDF
- JPG/JPEG (recommended)
- PNG (recommended)
- If you are taking a photograph of the document, please ensure any flash does not create glare or shadow on the document as this may render it unreadable.
- All verification must be clear, readable and with no amendments or redactions.
- A utility bill (dated within the last three months).
- A Bank or credit card statement (dated within the last three months).
- A Council Tax bill (current year).
- A current full or provisional UK/EU photocard driving licence (if not used for identification).
- National Identity Card (the card must contain a photograph of the individual and if not used for identification).
- An HM Revenue & Customers letter.
- A residential mortgage statement (dated within the last twelve months).
- Any current Government document from the Country of residence (must be dated within the last three months).
When we create a business relationship, we need to make sure that we know our Introducers and, identify that they comply with money laundering regulations.
Money Laundering regulations aim to prevent criminals from using financial products and services to launder money. They also protect you from criminals who might try to use your identity without your knowledge.
Occasionally, we may need to complete checks and ask you to provide us with other documents, if this is the case, we will contact you.